Win Win Taka Terms & Conditions — Full Version

Win Win Taka (hereinafter referred to as "win win" or the "platform") provides an online gaming service for users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between win win and its users.

To use this platform, you must:

• Must be at least 18 years of age
• Must be a legal citizen or resident of Bangladesh
• The account must be opened in your own name and for your own use
• Must comply with all provisions of these Terms & Conditions
• Win win's Privacy Policy and Responsible Gaming Policy must comply

Win win reserves the right to modify, suspend, or discontinue its services at any time. Where such changes occur, users will be notified as far in advance as possible.

To register with win win, you must provide accurate and complete information. Creating an account with false or misleading details is a violation of these Terms & Conditions and may result in account termination.

Information required at registration:

• Full name (as per National ID)
• Active mobile number
• Email address (if applicable)
• Date of birth (for age verification)
• Current Address

Win win may initiate a KYC (Know Your Customer) verification process at any time. You may be required to submit a copy of your national ID, passport, or driving licence. Withdrawals may be temporarily suspended until verification is complete.

Keeping your account password secure is entirely your responsibility. win win is not liable for any unauthorised access to your account. If you notice any suspicious activity, contact our support team immediately.

Win win supports the most popular payment methods in Bangladesh. The following rules apply to all deposits and withdrawals:

For deposits:

• Minimum deposit: ৳100
• Maximum single deposit: ৳50,000
• Supported methods: bKash, Nagad, Rocket, Upay, Bank Transfer
• Deposits are typically credited to your account within 1–15 minutes
• No additional charges on deposits

For withdrawals:

• Minimum withdrawal: ৳300
• Daily maximum withdrawal: ৳1,00,000
• Processing time: up to 24 hours (typically 2–6 hours)
• Withdrawals are only permitted from verified accounts
• Withdrawals must be made via the same method used for the deposit

Win win reserves the right to request additional verification for any suspicious transactions. All transactions are monitored in compliance with our anti-money laundering policy.

Win win offers a variety of bonuses and promotions for its members. Each bonus has its own terms, which are detailed on the bonus page.

General Bonus Terms:

• The welcome bonus is available to new members once only
• Accepting a bonus requires meeting the specified wagering requirements (typically 20x–30x)
• Bonus validity is generally 7–30 days
• Winnings from bonus funds cannot be withdrawn until the wagering requirements have been met
• Running multiple bonuses at the same time may not be permitted

Win win reserves the right to modify or cancel any bonus or promotion at any time. In cases of bonus abuse or fraudulent activity, win win may void the bonus and suspend the account.

All win win games operate in accordance with international standards. The rules for each game are clearly displayed in English within the game interface.

• All game outcomes are controlled by a Random Number Generator (RNG), independently audited and verified
• The RTP (Return to Player) rate for each game is listed on the game page
• If a game is cancelled due to a technical error, all bets will be refunded
• In Live games, the dealer's decision is final
• If your internet connection drops, your game progress will be saved on our servers

Win win jackpot prize amounts are updated in real time. If you win a jackpot, the prize will be paid out within the designated timeframe after identity verification is completed.

The following activities are strictly prohibited on the win win platform:

• Opening or operating an account using another person's identity
• Using bots, automated software, or artificial intelligence to play games
• Opening multiple accounts to abuse bonuses
• Using the platform for money laundering or any illegal financial activity
• Attempting to access another user's account without authorization
• Attempting to hack or carry out a cyberattack on win win's systems
• Deliberately exploiting game glitches or bugs

Win win reserves the right to suspend or close an account under the following circumstances:

• In the event of a breach of these Terms & Conditions
• In the event of a failed identity verification
• Upon detection of suspicious or fraudulent activity
• By order of a court or regulatory authority

Users may also close their account at any time by contacting the support team. Any verified balance can be withdrawn before the account is closed; however, conditional bonuses will be forfeited.

Win win treats the security of your personal information as its highest priority. We protect all data using 256-bit SSL encryption. For full details on how we collect and use your data, please see our on the Privacy Policy page will be available.

• Personal information is never sold to third parties
• We may be required to share information with authorities under legal obligations
• Anonymised data may be analysed to improve our services

Win win believes responsible gaming is a fundamental right. We are committed to keeping our platform enjoyable and safe for everyone.

Win win offers the following protective features:

• Deposit Limit: Set your own daily, weekly, or monthly limits
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days
• Self-Exclusion: Exclude yourself for a period of 3 months to 5 years
• Reality Check: Periodic reminders of your gaming session duration

For more details, visit our Responsible Gaming page Visit.

Win win reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Contact us for any questions or complaints:

• Email: support@winwin-taka.com
• Live Chat: Available 24/7 on the platform
• Help Centre: Visit the Help Centre